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115+ Works 7,743 Membros 63 Reviews 6 Favorited

About the Author

Tom Peters, public speaker and author, graduated from Cornell University and received a M.B.A. and Ph.D. from Stanford University. He has also received honorary doctorates from the University of San Francisco and Rhodes College. He was in the U. S. Navy during Vietnam and later served as a senior mostrar mais White House drug abuse advisor (1973-74). He worked for McKinsey & Company from 1974 to 1981. He holds about 75 seminars a year and has created and starred in a series of corporate training films. He is the co-author of In Search of Excellence: Lessons from America's Best-Run Companies, which was a New York Times bestseller for three years. This book and subsequent titles have become bestsellers in Europe, Latin America and Asia. Peters contributes to several newspapers and journals, including writing a bimonthly column for Forbes ASAP. (Bowker Author Biography) mostrar menos
Image credit: Allison Shirreefs

Séries

Obras de Tom Peters

A Passion for Excellence (1983) 730 cópias
Re-imagine! (2003) 547 cópias
The Pursuit of Wow! (1994) 488 cópias
The Tom Peters Seminar (1994) 316 cópias
Design (Tom Peters Essentials) (2005) 125 cópias
Pasion Por La Excelencia (1987) 10 cópias
Excellence Now (2012) 9 cópias
Super Projet (2001) 6 cópias
En busca del boom (1995) 5 cópias
L'entreprise libérée (1993) 3 cópias
Tom Peters Live (1991) 3 cópias
Projetos sim, tarefas não (2000) 3 cópias
Fase 1: Glem tradisjonene! (1993) 2 cópias
Tænk nyt (1998) 2 cópias
Sixty (2005) 2 cópias
Reinventando O Trabalho (2000) 1 exemplar(es)
Credibility 1 exemplar(es)
Tom Peters Lectures 1 exemplar(es)
Excellente ondernemingen 1 exemplar(es)
The Work Matters! 1 exemplar(es)
Hledání dokonalosti 1 exemplar(es)
Prosperare sul caos (1989) 1 exemplar(es)
Isinizi Yeniden Yaratin 1 exemplar(es)
INNOVAR O DESAPARECER (2008) 1 exemplar(es)
Embracing Chaos (10450-a) (1993) 1 exemplar(es)
El proyecto 50 1 exemplar(es)
Derfor er de beste bedre (1984) 1 exemplar(es)
Kendinizi Markalastirmanin 50 Yolu (2015) 1 exemplar(es)
A marca voce: 50 ideias chave (2001) 1 exemplar(es)
Innovation Revolution 1 exemplar(es)
The Excellence Dividend (2018) 1 exemplar(es)
Ser y permanecer excepcional! (2002) 1 exemplar(es)
Thriving on Chaos 1 exemplar(es)
The Management Advantage 1 exemplar(es)

Associated Works

The Leadership Challenge (1987) — Prefácio, algumas edições2,516 cópias
Moments of Truth (1989) — Prefácio — 215 cópias
The Lovemarks Effect: Winning in the Consumer Revolution (2006) — Contribuinte — 39 cópias

Etiquetado

Conhecimento Comum

Nome de batismo
Peters, Thomas J.
Data de nascimento
1942-11-07
Sexo
male
Nacionalidade
USA
Local de nascimento
Baltimore, Maryland, USA
Locais de residência
Ithaca, New York, USA
Washington, D.C., USA
Educação
Cornell University (B.A. civil engineering ∙ 1965)
Cornell University (1966)
Stanford University (M.B.A.)
Stanford University (Ph.D)
Ocupação
naval officer
senior drug-abuse advisor
management consultant
independent consultant
Organizações
United States Navy (1966-1970)
The White House (1973-1974)
McKinsey & Company (1974-1981)
Premiações
honorary doctorate, State University of Management, Moscow, 2004
British Department of Trade and Industry (DTI) as one of the world's Quality Gurus., 1990
Pequena biografia
Peters was born in Baltimore, Maryland. He went to Severn School for High School and attended Cornell University, receiving a bachelor's degree in civil engineering in 1965, and a master's degree in 1966. He then studied business at Stanford Business School, receiving an M.B.A. and Ph.D.. In 2004, he also received an honorary doctorate from the State University of Management in Moscow.

From 1966 to 1970, he served in the United States Navy, making two deployments to Vietnam as a Navy Seabee, then later working in the Pentagon. From 1973 to 1974, he worked in the White House as a senior drug-abuse advisor, during the Nixon administration. Peters has acknowledged the influence of military strategist Colonel John Boyd on his later writing.

From 1974 to 1981, Peters worked as a management consultant at McKinsey & Company, becoming a partner and Organization Effectiveness practice leader in 1979, and then in 1981, he went solo and became an independent consultant.

In 1990, Tom Peters was honoured by the British Department of Trade and Industry (DTI) as one of the world's Quality Gurus.
Without much doubt, Peter Drucker and Tom Peters have shaped the idea of modern management more than any others over the last six decades. Drucker is said to have "invented" management as a discipline worthy of study—in particular, he gave management of large firms the essential tools to deal with their post-World War II enormity, complexity, and growing global reach. Tom Peters, in turn, led the way in preparing management for the current era of staggering change, starting in the mid-1970s.

Membros

Resenhas

Tom put his heart into this as his capstone book. Displayed in an energetic design, his most important concepts come in rapid-fire format. The main point, over and over, is that leadership is about caring for your people, the ones who make it happen, and the customers they serve.
 
Marcado
jpsnow | 1 outra resenha | Feb 12, 2023 |
Interesting, and I think I learned a few things. But there was way too much of the book focused on women as a market. Actually liked Barletta's chapters better than Peters's.
 
Marcado
MarkLacy | 1 outra resenha | May 29, 2022 |
Not everyone is going to like Peters' style, and I'm not sure I do either. But he had many important things to say in this book, and I found it very helpful. I also recommended it to people at work.
 
Marcado
MarkLacy | outras 2 resenhas | May 29, 2022 |
I'm so not a fan of stream of consciousness writing, but there are exceptions to every rule and Tom Peters is one. What he says appeals to me. For example: Tom says the 4 most important words are: “What do you think?” I've been saying for years those are the four most important words! He also says: “How are we doing?” [to the customer]. Four more good words. Snippets; staccato thoughts; wisdom nuggets. Where Peters's early works tended to the pedantic, his later material has been distilled to just the points. And, as I said, it appeals to me.

Biggest takeaway:
EXCELLENCE is not an “aspiration.” Excellence is the next five minutes.

Obvious, right? Anyway, selected highlights, my comments in [brackets]:

If you agree with the above [listening is important], shouldn’t listening be . . . a Core Value?
“We are Effective Listeners – we treat Listening EXCELLENCE as the Centerpiece of our Commitment to Respect and Engagement and Community and Growth” – or some such
[Again, obvious, and yet the only time I've ever known "listening" to be an evaluation factor was in kindergarten and first grade.]

What about Listening?
Or negotiating?
Or hiring?
Or promoting?
Or giving help?
Or asking questions?
Or expressing appreciation?
Or …
All these latter items, and many more such as “giving help” and “apologizing” and “conducting meetings’” are what managers … DO FOR A LIVING. Each of these arenas are vital to leaders’ effectiveness—or ineffectiveness!
And on meetings...
Meetings are #1 thing bosses do. Therefore, 100% of those meetings [should have]:
EXCELLENCE.
ENTHUSIASM.
ENGAGEMENT.
LEARNING.
TEMPO.
[be a] WORK-OF-ART.
How many ineffective meetings have I sat through? Worse, how many ineffective meetings have I been responsible for? (I tried to not have them, but I'm sure I have contributed to the problem.)

[We all hear "service" as a core value]
Organizations exist to serve.
Period.
Leaders exist to serve. Period.
Service is a beautiful word.
Service is character, community, commitment.
(And profit.) [For private sector, obviously]
Service is a beautiful word.
Service is not “Wow.”
Service is not “raving fans.”
Service is not “a great experience.”
Service is “just” that –
SERVICE.
[Period}]

[And his Twitter-world summary]:
In Search of Excellence basics in 127 characters including quotation marks and spaces:
“Cherish your people, cuddle your customers, wander around, ‘try it’ beats ‘talk about it,’ pursue excellence, tell the truth.”
[Peters is big on Hewlett Packard's "Management by wandering around." (MBWA) I adapted that for me as "Management by walking about" because while I can wander, I usually do it with some purpose.}
… (mais)
 
Marcado
Razinha | 1 outra resenha | Oct 27, 2021 |

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Estatísticas

Obras
115
Also by
15
Membros
7,743
Popularidade
#3,149
Avaliação
½ 3.7
Resenhas
63
ISBNs
309
Idiomas
17
Favorito
6

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