This classic, best-selling text for beginning social work students introduces the basic components of working with people observation, assessment, communication, and intervention. Now in its seventh edition, Working with People presents the theoretical foundation of social work practice, promotes the development of practice skills, and encourages social work students to be more reflective in their work. The new edition contains material on managed care, the uses and impact of the Internet and related technologies on human service practice, and information on feminist and brief therapies.