Gem Phrase Finders are designed for ease of use, with practical, flexible phrases that can be adapted to suit the needs of any traveller. Often its not the question your asking that's the problem - its the reply. The tape that accompanies the Phrase Finder addresses this problem. Along with key phrases you need to get by - simple, polite and to the point, without getting you into complicated linguistics - the tape lets you hear what the shopkeeper, the receptionist, the waiter is likely to say to you.