The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. It shows you what works in practice, not in theory. Each skill is presented in concise, easy to follow format. The skills are about the real challenges real leaders have to master.Based on research from over a thousand leaders in the public, private and voluntary sectors, it identifies the practical skills to make you even more successful, and offers guidance on all key topics.This completely revised third edition of The Leadership Skills Handbook is about more than