No sources for add books working

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No sources for add books working

1SJaneDoe
Dez 17, 2023, 7:50 am

For the past week or two I haven't been able to add any books except manually. Some sources (eg Toronto Public Library) are showing "The search has failed" and others are just not finding the book through ISBN search. What's weird is that the books are not being found even through Overcat. All of the books I've tried are recently published and not rare.

2SandraArdnas
Dez 17, 2023, 7:53 am

>1 SJaneDoe: Must be something specific since I added books from sources successfully in the last few days. I suggest adding detailed info for developers, platform, OS, browser, as well as an example or 2 of exact search term that failed

3jjwilson61
Dez 17, 2023, 12:37 pm

You won't find books that are too new in library sources since it takes time to catalog them and I believe publishers delay selling books to libraries. For new books you might need to use Amazon

4kristilabrie
Dez 17, 2023, 2:05 pm

>1 SJaneDoe: Can you give me some specific examples, 2-3 to test out? Please include:
1. the data source you're searching
2. the exact search string you're using (whether ISBN or title/keyword search, etc.), in quotes
3. what you're getting in response to the search, whether some error message, etc.

I can take a closer look with some specifics, thanks!

5timspalding
Dez 17, 2023, 3:04 pm

>4 kristilabrie:

Kristi and I found some dead ones, and some live ones. I'm not seeing a pattern, though, or a general problem. ChrisC will look at this on Monday.

6SJaneDoe
Dez 18, 2023, 7:47 am

>4 kristilabrie:
Thanks for your help!

So after trying out a few things this morning to pull together examples, this might be just a case of more broken sources.

I use the following sources:
Library of Congress (Washington, DC)
Toronto Public Library (Toronto, ON)
London Public Library (London, ON)
Canadian National Catalogue (Auto detected as not working)
National Library of Scotland
University of Cambridge (Cambridge, CAM, ENG)
Metro Boston Library Network (Boston, MA)
Overcat
British Library (Auto detected as not working)

Examples:
1. Searched 9780008515966
*Search failed on Toronto and London Public libraries, not found on Overcat or LoC.
*Also tried searching this one by title "A haunting in the arctic" with same result.
2. Searched 9780063035041
*Toronto and London PL, search failed
*not found on any other sources
3. Searched 9780593489727
*same results as above
4. Searched 9780544800885
*TPL and LPL failed
*did show up in LoC and Overcat

I've been using London Public Library as a source successfully up until the beginning of December with no issues. Toronto hasn't been working for a while. I almost never have a book that doesn't show up in Overcat at all unless it was published pre-1990s, so this is weird to me, but it's obviously book-specific if the last one worked.

7SJaneDoe
Dez 18, 2023, 7:47 am

>3 jjwilson61: These are all library books.

8davidgn
Editado: Dez 18, 2023, 8:02 am

British Library, Toronto Public Library, and London Public Library have all been victims of cyberattacks and are temporarily disabled as a result.

https://blogs.bl.uk/living-knowledge/2023/12/knowledge-under-attack.html
https://torontopubliclibrary.typepad.com/tpl/home.html
https://london.ctvnews.ca/three-london-public-library-branches-to-remain-closed-...

I seem to recall there was a system change months ago with the Canadian National Catalogue that rendered it inaccessible, so that doesn't surprise me (though it does disappoint me).

9gilroy
Dez 18, 2023, 8:27 am

From poking at each of the examples, it looks like a lot of users added them from Amazon and then edited the entry. This means they wouldn't be in Overcat.

10kristilabrie
Dez 18, 2023, 9:45 am

ccatalfo did some poking and the issues he's finding are a number of sources are intermittently failing on their end, timing out, etc. There's not much we can do, in these cases. We are upping the timeout limit from 5s to 8s, which should help a bit...

11SJaneDoe
Dez 18, 2023, 10:03 am

>10 kristilabrie: Ok thanks. I'll wait it out.

12lesmel
Dez 18, 2023, 10:28 am

Should we be doing something to alert users that cyber attacks have caused sources to be unavailable?

Beyond possibly deactivating sources with a note in Edit Sources interface?

13timspalding
Dez 18, 2023, 12:03 pm

>12 lesmel:

No. Sources go up and down. We mark them as down.