What Happens If We Can't Open Ebook File of Book Won Through Early Reviewers?

Original topic subject: what happens if we can't open ebook file of book won Early Reviewers?

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What Happens If We Can't Open Ebook File of Book Won Through Early Reviewers?

1Lisa2013
Editado: Abr 4, 2023, 7:18 pm

I've been trying to open/read this book, received today:

https://www.librarything.com/work/29833336/book/237568914

I also won

https://www.librarything.com/work/29833341/book/237569023

and I'm afraid the same thing is going to happen.

I've tried opening in google drive, google docs, two third party apps. Constant crashing. Cannot even scroll down more than a page and sometimes not even that. It's a pdf file and I fire tried to read it in a browser. I would never have entered to win these books if I'd known there would be such a problem. I don't like/don't use googledrive and was planning to delete all data once I finished reading the books.

I'm trying to figure out a way to read these books.

It makes me nervous because the one I'm trying to read is so large it can't be scanned for viruses.

I read ebooks a fair amount (Kindle, Overdrive, Libby, Hoopla, etc.) and have never had this problem. I'm reading a Kindle edition of another book now on the same device, an iPad.

I might try the computer too but can't see reading full length books sitting at my desk.

Anybody have any suggestions?

Thank you.

2lilithcat
Abr 4, 2023, 7:18 pm

They are both supposed to be PDFs, according to the listings in ER.

If you contact AbigailAdams26, she can reach out to the publisher and have them send it in the promised format. You can find her contact email here: https://www.librarything.com/contact

3Lisa2013
Editado: Abr 4, 2023, 7:23 pm

I *might* have done it. Saving it to Chrome downloads.

If anyone has an ideal was of reading these files I'd appreciate any information.

File "too big" to do a lot with it.

ETA: Nope. Page was open but now it's gone and I'm told "Can't open page."

Any help appreciated!

4Lisa2013
Abr 4, 2023, 7:25 pm

>2 lilithcat: They are PDFs but I can't get them to work.

Won't open messages.

Crashing.

Etc.

5Lisa2013
Abr 7, 2023, 4:21 pm

Thank you. I've heard back from Abigail and and she's going to try to get help from the publisher.

6AbigailAdams26
Abr 7, 2023, 4:37 pm

>5 Lisa2013: I'm sorry for the trouble you've been having with these PDFs. I'm not sure what the issue is (perhaps the files were corrupted?), but hopefully the publisher will be able to clarify matters. As mentioned, their office is closed until later on next week, so it will take a little while to receive a response.