A Shout-out to DCloyce Smith

Thanks, again, Mr. Smith, for all your help, etc.
(If anyone knows how to delete a topic, educated me and I'll zap this off the board)

Once you posted the comment, the topic cannot be deleted and is here to stay I am afraid. :)

>2 Truett: A belated thanks for the sentiments of your original message and for this thread.

I would have responded sooner but have been a bit overwhelmed. As some of you may have seen in the news, the 125-year-old firm (and fifth largest book manufacturer in the country) that produces all LOA series volumes unexpectedly went under.

http://www.crainsdetroit.com/article/20180607/news/663106/longtime-ann-arbor-are...

We were given 12 business days to transfer out all our materials and files, and I've been scrambling to move to a new printer so that we can continue to print (and reprint) LOA titles for the fall. Rest assured, however: I am confident and hopeful at this point that the transition will be seamless and our readers won't notice that anything happened.

That said, my participation in this discussion board is a pleasure rather than a task, and while I appreciate your thanks, it's really not necessary. Talking to our subscribers and members and customers is one of the more enjoyable parts of my days.

(Also: I trust/hope the customer service issue you had mentioned in passing was taken care of.)

Cheers, David

>4 DCloyceSmith:
From the Crain's article: "As you can imagine, this is a difficult time for our employees as we work through the process of shutting down our facilities while finishing projects for our customers with work in-house."

I hope this means any LOA titles in production were completed, and it was only for titles scheduled for future production that were affected. In any case, that's bad news such a venerable firm closed, and so suddenly. I'd be curious to know if any reader here knows whether this is common today, or if this is something of an anomaly. Though there can't be many 125-year-old publishers around!

DCloyce Smith: I was trying to let this semi-ignominious post (largely due to the complaint about customer service) fade away, but since one other already posted...

First, the service thing: I imagine those folks were called upon to help, and with all that happened (in any case), I'm gonna give it another go.

Second: Heroic effort on YOUR part, and (no doubt) the part of others working at LOA! Damn shame about the Printer in the Detroit area. Especially after all the area in general has suffered, but also because of the scarcity of true blue _readers_ as well as good publishers (who, in turn, rely on solid printers and bookmakers).

Goodonya (and others at LOA who had to do so) for "rolling with the punches". And all best wishes to those whose futures were affected by the loss of the business