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- Leadership Alert: Methods for Reaching Out to Administrators, Part II de Anna Beth Crabtree (2 vezes)
- Solving management problems in information services de Christine Urquhart (2 vezes)
- Demonstrating value and return on investment: the ongoing imperative de Strouse R (1 vezes)
- Means, not ends de Plutchak TS (1 vezes)
- The impact of consumer health information provided by libraries: the Delaware experience. de Pifalo V (1 vezes)
- The impact of the hospital library on clinical decision making: the Rochester study. de Marshall JG (1 vezes)
- The contribution of hospital library information services to clinical care: a study in eight hospitals de King DN (1 vezes)
- Evaluating the impact of library services on the quality and cost of medical care de Crawford S. Yeoh JW Hardy MC (1 vezes)
- Internet Outsourcing Using an Application Service Provider: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians) de Joseph R. Matthews (1 vezes)
- "Smallball" evaluation: a prescription for studying community-based information interventions de CP Friedman (1 vezes)
- Identifying and communicating the contributions of library and information services in hospitals and academic health sci de Zach L Cogdill KW Abels EG (1 vezes)
- Valuating Information Intangibles: Measuring the Bottom Line Contribution of Libraries & Information Professionals de Frank H. Ph.D. Portugal (1 vezes)
- Focus Groups for Libraries and Librarians de Beryl Blitz (1 vezes)
- Made to Stick: Why Some Ideas Survive and Others Die de Chip Heath (1 vezes)
- Evaluating the Impact of Your Library or Information Service de Sharon Markless (1 vezes)
- The Bottom Line: Determining and Communicating the Value of the Special Library de Joseph R. Matthews (1 vezes)
- The Medical Library Association Guide to Managing Health Care Libraries de Ruth Holst (1 vezes)
- Special Libraries: Increasing the Information Edge (Sla Research, No 9) de Jose-Marie Griffiths (1 vezes)
- Making the Case for Your Library de Sally Gardner Reed (1 vezes)
- If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently de Fred Lee (1 vezes)
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