Frederick F. Reichheld
Autor(a) de The Ultimate Question: Driving Good Profits and True Growth
About the Author
Frederick F. Reichheld is a director of Bain and Company, a leading strategy consulting firm.
Image credit: Robbrosell
Obras de Frederick F. Reichheld
The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (2011) 127 cópias
The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book Series,) (1996) 14 cópias
Lead for Loyalty (HBR OnPoint Enhanced Edition) 1 exemplar(es)
L'effet loyauté : Réussir en fidélisant ses clients, ses salariés et ses actionnaires (1996) 1 exemplar(es)
Etiquetado
Conhecimento Comum
- Data de nascimento
- 1952
- Sexo
- male
- Nacionalidade
- USA
- Local de nascimento
- Cleveland, Ohio, USA
- Educação
- Harvard College
Harvard Business School - Ocupação
- business author
business strategist - Organizações
- Bain & Company
Membros
Resenhas
Prêmios
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Estatísticas
- Obras
- 12
- Membros
- 648
- Popularidade
- #38,952
- Avaliação
- 3.6
- Resenhas
- 8
- ISBNs
- 40
- Idiomas
- 7
- Favorito
- 1