Stanley A. Brown
Autor(a) de Customer Relationship Management: A Strategic Imperative in the World of E-Business
About the Author
Obras de Stanley A. Brown
Customer Relationship Management: A Strategic Imperative in the World of E-Business (2000) 26 cópias
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability (2000) 14 cópias
Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality (2002) 7 cópias
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Resenhas
Customer Relationship Management: A Strategic… de Stanley A. Brown
Conceptually lightweight, with abundance of consultant fluff.
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Estatísticas
- Obras
- 7
- Membros
- 68
- Popularidade
- #253,411
- Avaliação
- 3.0
- Resenhas
- 1
- ISBNs
- 14
- Idiomas
- 4
- Favorito
- 1